FAQ
Frequently Asked Questions
Where is the facility located?+
We're based just off the A38, close to Plymouth. For security reasons we don't publish an exact address publicly — full details are shared with confirmed customers.
What kind of security do you have?+
Our units feature top-of-the-line security systems with round-the-clock monitoring. Get in touch for full details on our security setup.
Can I access my car whenever I want?+
Access is arranged around what suits you — get in touch and we'll talk through how it works for your package.
Is my car insured while in storage?+
Get in touch to discuss insurance arrangements for your vehicle while it's with us.
Do you offer short-term as well as long-term storage?+
Yes — we tailor packages to how long and how often you need storage. Contact us to discuss your timeframe.
What's included in the standard storage package, and what's optional?+
Storage includes a dry, secure unit with monitoring. Add-ons like trickle charging, tyre care, fluid checks, valeting, and the Carcoon facility can be added to build a bespoke package around your needs.
Do you offer valeting even if my car isn't in storage with you?+
Get in touch to discuss valeting options, whether or not your car is stored with us.
How do I get a quote?+
Get in touch via our contact form or call us on +44 01752 777 555 and we'll talk through what you need.